Frequently Asked Questions

Orders for the entire week (both Sunday & Wednesday delivery) must be placed by Fridays @ 10am. Our menus changeover to the following week at this time. Please refer to the top banner on our website for up-to-date information on when your order will be prepared and delivered. 

Our meals are intended to serve one person but we have different meal options with varying sizes that may be suitable for sharing. Please go to the next question for portion sizes.

Our Regular meals are balanced with protein, carbohydrate and fat and are our most popular option. Each meal contains approx. 35g protein, 40g carbohydrate & 10-17g fat per meal (approx. 350-450 calories per meal).

Our Large meals are also balanced with protein, carbohydrate and fat and are our largest option. Each meal contains approx. 50g protein, 50g carbohydrate & 15-22g fat per meal (approx. 500-600 calories each per meal).

Our Low Carb meals are low in carbohydrates, high in protein, packed with vegetables and are suitable for a ketogenic diet. Each meal contains approx. 35-50g protein, 20g carbohydrate & 15-22g fat per meal (approx. 400-500 calories per meal).

Our Plant-Based meals are loaded with vegetarian ingredients and are suitable for a vegan diet. Each meal contains approx. 350-450 calories per meal.

Our Essentialsmeals are healthy & budget friendly. Each meal contains approx. 300-400 calories per meal and macronutrient content varies.

You can find the specific ingredient, calorie & macronutrient information on our order page here. Simply navigate to the item and click "More Info." We also provide a label on each meal container listing the ingredients, number of total calories and grams of protein, carbohydrate and fat. If you need some help calculating your caloric needs and macros, or just want a little extra advice, contact us.

It can be! You can subscribe to our meal plans every week. Subscription orders are renewed every Thursday morning. If you need to change or cancel your subscription, please do so prior to Thursday.

If it would make your life simpler if we placed an order for you each week, we are also more than happy to do so - just contact us to set it up.

Unfortunately, we cannot change any components of a meal.

No problem: simply order your meals individually and check our ingredients. Our ingredients are listed on each menu item page so you can select which are your favourites and avoid items due to allergies, dietary restrictions or other food preferences.

Remember that all of our meals are gluten, dairy, soy & nut free. If you want to discuss your allergies, intolerances or dislikes further please contact us.

Yes you can! We have a 2-4 fish and 15 plant-based options every week.

Our Regular, Large, Low Carb & Plant-Based meals are packaged in individual fibre pulp compostable containers with recyclable lids.

Our Plant-Based salads are packaged in recyclable bowls.

Our Essentials meals are packaged in recyclable, or reusable, containers.

We deliver in our cooler bag with an eco-friendly, re-usable gel pack.

Please recycle the clear lid of our Regular, Large, Low Carb & Plant-Based meals and either recycle or compost the fibre pulp bottom.

Please recycle our Plant-Based salad bowls (clear bowl).

Please recycle, or re-use, our Essentials meals containers (white bottom, clear lid).

Simply keep them in the refrigerator until you're ready to dig in!

We cook from scratch each week: meals are meant to be consumed within 3 days of their delivery; snacks within 5-7 days. We do not guarantee freshness following this time.

We recommend consuming all meals fresh, but some customers do freeze certain meals – like our casseroles, chili and muffins.

Our meal containers are microwave-safe except for our salad bowls, which do not require heating.

To heat in the microwave: simply open the lid, leave loose on container, or remove entirely, and heat for 2-3 minutes. Heating time will vary depending on the power of your appliance and personal preference.

We recommend re-heating on the stove-top: simply empty the meal contents into a pan on medium heat and mix for a few minutes until heated through.

Remember to remove any plastic containers with sauces or dressings when re-heating. These containers are not microwave safe.

Our macros are specifically formulated to serve you best. Unfortunately we do not provide custom meals at this time.

If you’d like to, sure! A splash of oil or vinegar with the greens would be a nice addition but the meals are perfect to consume as prepared. Of course everyone’s palette is different so if you’d like to add something we recommend checking ingredient labels (if you can’t pronounce it, toss it!) and opting for dressings/sauces without added sugar, preservatives and other faux ingredients.

We source our produce daily from the Food Terminal and focus on local items and suppliers. Our animal protein is hormone and antibiotic free and fish is sustainable and Ocean Wise. We always use real, fresh and quality ingredients and source local produce and items whenever possible however our meals are not fully organic at this time.

All of our chicken is Halal. Our meals are not Kosher.

Our chicken is always fully cooked through. Our steak is cooked medium-rare. Our fish is cooked medium. We cook this way to allow for re-heating and maximum enjoyment!

We only use high quality fats like: olive oil, coconut oil, avocado oil, sesame oil, truffle oil, sunflower oil, and grapeseed oil. We do not use canola oil or vegetable oil… ever!

Our menu is free of refined sugar, with the exception of meals containing pork sausage (which has trace amounts of sugar) and snacks/desserts prepared with chocolate.